At the I-X Center
The I-X Center strives to provide excellent service to all of its guests, including those with disabilities and special needs. The facility meets or exceeds the requirements of the Americans with Disabilities Act (ADA) and Ohio accessibility mandates.
Accessible parking
Designated parking is available for guests with disabilities at every entrance. Make sure your vehicle displays a current state-issued disability placard or license plate. Parking is first come, first served.
Elevators and escalators
The I-X Center is equipped with elevators and escalators that provide access to the public areas of the convention center.
Emergency evacuation
I-X Center employees are trained in emergency evacuation procedures to ensure the safe evacuation of all guests, including those with disabilities.
First aid
First aid stations are staffed with registered paramedics in the West and East Lobby during events.
Mother's room and baby changing
A mother's room and baby changing stations are available on the West and East Pavilion.
Restrooms
Accessible restrooms are on the West and East Pavilions, the Concourse, the Seminar area and the Ballroom. Family and gender neutral restrooms are available on the West Pavilion.
Service animals and guide dogs
Animals or pets of any kind are prohibited at the I-X Center, with the exception of trained service animals and service animals in training for guests with disabilities. Service animals must stay leashed or in a harness inside the convention center.
Wheelchairs
Depending on availability, complimentary wheelchairs are available first come, first served in the West and East Lobby coat check area. A photo ID is left with the attendant.
For anything else, contact show management or the box office. Contact us